The Department of Work and Pensions (DWP) has three medical assessment providers: Atos and Capita, who do PIP assessments; and Maximus, who do ESA WCAs.
- Maximus uses the name ‘Centre for Health and Disability Assessments’
- Atos goes by the name of ‘Independent Assessment Services’
This recent www.parliament.uk page reveals details of high numbers of unacceptable PIP assessments.
- Neither Atos nor Capita has, at any point in the PIP contract, met the performance target of 3% of reports deemed “unacceptable”.
- Capita’s own auditing found that at points in the contract almost 60% of its reports were “unacceptable”.
See also comments by Disability Rights UK.