DWP medical assessment contractors

The Department of Work and Pensions (DWP) has three medical assessment providers: Atos and Capita, who do PIP assessments; and Maximus, who do ESA WCAs.

  • Maximus uses the name ‘Centre for Health and Disability Assessments’
  • Atos goes by the name of ‘Independent Assessment Services’

This recent www.parliament.uk page reveals details of high numbers of unacceptable PIP assessments.

  • Neither Atos nor Capita has, at any point in the PIP contract, met the performance target of 3% of reports deemed “unacceptable”.
  • Capita’s own auditing found that at points in the contract almost 60% of its reports were “unacceptable”.

See also comments by Disability Rights UK.

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